A.D. Cantelmo Property Management
Our Business is Property Management in Orange County California
Do you really listen?
When you are talking to someone, how
frustrating is it when they are looking at everything but you. You know that
they have no interest in what you are saying. You can say that it is rude, but
it’s more than that, it’s infuriating, especially if what you are saying is
important to you.
In my business of Property Management
in Orange County Ca. I know how important it is for my Clients and also my
Tenants to hear what I say, but even more important is for me to hear what they
have to say. Listening is much more than just hearing the sound people
make when their mouth opens, it’s participating in the actual conversation.
Think about how often you hear someone talk, but when they are finished, you
have no idea what they said, or when someone tells you their name and 2 seconds
later you have no idea what it is. This can be a big problem, especially in a
business situation. The conversation may be important not only to the speaker,
but also to the listener and if the listener has no idea what the speaker is
saying then they have no idea what the correct response should be.
We all have been in situations
when we have other things on our mind and we are having a hard time paying
attention to a conversation going on, that we may not have much of an interest
in. When that happens, you need to tell the person that is speaking that you
are not in the right frame of mind to give them the attention that they
deserve. This may make them upset, but at least they understand why their
conversation is no being given the attention that it deserves.
When you really are listening to
someone, you need to look them in the eye, because listening is more than just
hearing words, it is seeing how the other person is reacting. That’s why phone
conversations can often be misunderstood, because on the phone, you are just
hearing words but not seeing the body language of the person speaking. Giving
the speaker your total attention is good not only for the speaker, but also for
the listener. If all parties of a conversation understand what is being said
and the reason for the conversation then the correct response can be given and
there is less chance of a misunderstanding.
Listening takes practice, so every
time someone is talking to you, try and give them your total attention, even if
the conversation is not something you are interested in. The more practice you
get, the easier listening will become and the more people will appreciate your
efforts to give them your full attention.
A.D. Cantelmo
Property Management Specializes in Property Management in Orange County Ca.